Customize the notification schedule, define the frequency of email alerts, and even specify recipients based on specific trip statuses.
1. Click the hamburger menu in the top left.
2. Click "Settings"
3. Click "Notification Email"
4. Expand "TRIP STATUS NOTIFICATION FOR VENDORS, TEAM MEMBERS AND CLIENTS"
5. Click "Edit" on the first row "Status Change Notifications"
6. By selecting this checkbox you're turning on all switches at once
7. You can customize and turn on this setting for required Trip Status only. Enter a limit under "Notification Schedule"
8. You can select "Hours" or "Minutes" to schedule these email alerts
9. You can also define how many times should the recipient receive these email alerts
10. By selecting this checkbox you're turning on notification for Trip Status "Urgent, Not Dispatched (Beige)" and for the Trip Assignee
11. By turning this on, Vendors will receive email alerts only if they do not create an Invoice for this Trip
12. Some Work Orders may have a Work Order Manager assigned. You can turn this setting on to notify the WO Managers about the Trip Status
13. Click "Edit" to enter an email body text
14. You should see a pop-up allowing you to enter email body text. Click on the white box to enter your email text. This is very effective and customizable.
15. Click "SAVE"
16. Scroll down and click "SAVE"
17. Note: You can setup email notifications for time limit above 30 mins
18. Turn the switch on to activate this setting
