How to Add Service Photos From Web Service Adjustment

USE CASE: Were you or your Service provider unable to add photos while performing Service in the field? You can now easily add these photos, in bulk, when make a web Service adjustment.

1. Click "Operations"

2. Click "Work Orders"

3. Click on the Work Order which the photos will be uploaded. 

4. On the Work Order Trip tab, click on the drop-down icon.

5. From the Visit row, click "EDIT CHECK IN/OUT"

6. Click "+ Upload Service Photo(s)"

7. Select the Photo Category option available.

This is mandatory because the Photo Category corresponds to the Trade/Service mobile Service Actions. This configuration must be active by default. It displays Before Photos and After Photos, but you can create additional categories if needed.

8. Select any of the options available. 

9. Click on the folder icon to start the upload process.

You can upload a single photo. However, if multiple photos are required, please select all of them from the file upload window on your computer (Windows or macOS).

10. Make sure the upload does not exceed more than 25 megabits.

11. Enter the "Description" field (if required). 

12. Click "Upload Service Photos"

13. Enter the "Notes" field (if required). 

14. Click "Save"

15. Proceed to close the Work Order.